Austen Bushrod4 minSize Matters! Are Your Bananas Too Big?!With rising prices, food cost issues are high on the menu for hotels across the country.
HCC Support Team1 minAlistair Sandall joins the HCC TeamWe are delighted to welcome Alistair Sandall to our team as our Hotel & Restaurant Grading Expert.
HCC Support Team1 minCampfire@TheClinic July 2021 - What impact is the recruitment challenge having on service?Campfire@TheClinic July 2021 - What impact is the recruitment challenge having on service?
Stephen Minall3 minDo You Really Know Your Customer?As the hotel industry re-opens, Stephen Minall shares his thoughts on knowing your true customer and how to engage.
Austen Bushrod2 minTime to Remove Service Charges?Is the automatically applied service charge an out-dated concept? Is right now the opportunity to create a service-led tipping culture?